Terms and Conditions
This page provides information about who we are and the legal terms and conditions that may apply to your use of celebrationcorner.arsenal.com and any Celebration Corner product/s you order from us.
CONDITIONS OF SALE
These terms and conditions of sale (“Conditions of Sale”) (together with the documents referred and linked to in them) tell you (“you”, “You” or “Your” being a user of the site and/or purchaser of Products) the terms and conditions on which we supply any of the plaques (“Products”) listed on our website celebrationcorner.arsenal.com our “site” to you. Please read these Conditions of Sale carefully before ordering any Products from our site. You should understand that by ordering any of our Products, you agree to be bound by these Conditions of Sale. These Conditions of Sale are only available in the English language.
You should print a copy of these Conditions of Sale for future reference.
Please tick the relevant box if you accept these Conditions of Sale. Please understand that if you refuse to accept these Conditions of Sale, you will not be able to order any Products from our site.
Products are supplied by Your Tribute Ltd on behalf of The Arsenal Football Club Public Limited Company, registered in England under company No.00109244 with registered office Highbury House, 75 Drayton Park, London, N5 1BU. The Arsenal Football Club PLC will be the payment processor.
YOUR TRIBUTE LTD
Your Tribute Ltd design, manufacture, sell and deliver personalised products which usually offer lasting tributes of historical significance. We work with some of the UKs leading football clubs and our people have also worked with schools, colleges and other sports clubs.
Your Tribute Ltd are authorised to sell the Products via the website celebrationcorner.arsenal.com. Your Tribute Ltd a company registered in England under company No.09641031 and with our registered office and main trading address at Bulloch House, 10 Rumford Place , Liverpool, L3 9DG. (“we”, “us”, “our”, “Your Tribute Ltd “).
By placing an order through our site, you promise that: (a) you are legally capable of entering into binding contracts; and (b) you are at least 18 years old.
HOW THE CONTRACT IS FORMED BETWEEN YOU AND US
Your order constitutes an offer to us to buy a Product. All orders are subject to acceptance by us, and we will confirm your order by sending you an e-mail that confirms your order (“Order Confirmation”) and provides you with an order reference number. This number should be retained for future reference. The contract between us will only be formed when we send you the Order Confirmation. The contract will relate only to those Products we have confirmed in the Order Confirmation. We will not be obliged to supply any other Products which may have been part of your order unless and until such Products have been confirmed in a separate Order Confirmation.
ANY ORDER CONFIRMATION GIVEN IS STILL SUBJECT TO THESE CONDITIONS OF SALE.
We reserve the right to withdraw any Products from the site and may, in our sole discretion, refuse to process an order for any reason at any time. Without prejudice to your statutory rights as a consumer, we will not be liable to you or a third party by reason of us withdrawing any Products or refusing to process any order.
In rare instances, we may not be able to deliver your Products, even though we have indicated there is availability. Where this is the case, we will inform you of this by email and will give you the option of selecting another Products or cancelling your order.
PRICE AND PAYMENT
All prices are quoted in £ sterling and include VAT. Delivery charges apply for Products and are as set out at the time of purchase. Except in the case of manifest error, the prices payable for the Products that you order are as set out on the site at the time at which you place your order.
Payment may be made using a wide selection of credit and debit cards. You confirm that the credit/debit card which is being used is yours. Your credit/debit card details will be transmitted via the web to a secure server. All credit/debit card holders are subject to validation checks and authorisation by the card issuer. The Arsenal Football Club PLC reserve the right to refuse credit card payments in our reasonable discretion. The Arsenal Football Club PLC may charge your credit or debit card at any time following submission of your order.
DESCRIPTION OF PRODUCTS
The Products depicted on our site are as seen. The reproduction of colours and styles are as accurate as photographic and image processing will allow. We do not accept responsibility for slight variances in colour and style. Plaques as shown in marketing collateral is an artist impression and therefore may look different with exact detail.
REFUNDS AND REPLACEMENT OF REPLICA PRODUCTS
For defective replica item(s) returned to us within 30 days of delivery and in accordance with these Conditions of Sale, a refund will be processed by The Arsenal FC within 21 days of our receipt of the returned replica plaque. A refund will be made in the same form of payment that was used to make the initial purchase. If you would like a replacement, this will be to your original Products specification as detailed on your original order.
To the fullest extent permissible by law, we exclude and disclaim all warranties, terms, conditions and representations that might otherwise be implied by law in relation to this site and the Products. This does not affect your statutory rights as a consumer.
The Arsenal Football Club PLC’s maximum liability to you arising by reason of or in connection with the supply of the Products to you shall be limited to the amount paid by you in respect of the Products in question.
The Arsenal Football Club PLC’s shall not in any event be liable to you for any loss of profits, business or anticipated savings or loss of opportunity or loss of or corruption of data (whether direct or indirect) or any indirect loss or consequential loss whatsoever (and howsoever arising) even if it has been advised of the possibility of such loss. This does not affect your statutory rights as a consumer.
Nothing in these conditions of sale shall exclude or limit our liability to you for (i) death or personal injury due to our negligence, (ii) fraud or fraudulent misrepresentation or (iii) for any other liability that cannot be excluded or limited under applicable law.
The privacy of your personal information (such as your name, e-mail address, address and other contact details) is important to us. The Arsenal Football Club PLC’s will supply this information to the company employed to fulfil your order, The Arsenal Football Club PLC’s may supply your details or email you directly with offers and promotions from selected third parties that we think you’ll enjoy, if you do not want to receive these please tick the relevant boxes under where you submit your personal information.
The Arsenal FC PLC shall have no liability to you for any delay or failure to deliver the Products to the extent that such delay or failure to deliver arises from causes beyond the reasonable control of The Arsenal Football Club PLC including, but not limited to, fire, floods, acts of God, acts or regulations of any governmental or supranational authority, war, riot, strike, lock-out and industrial disputes.
If you breach these Conditions of Sale and we take no action against you, we will still be entitled to use our rights and remedies in any other situation where you breach these Conditions of Sale. No waiver by us shall be effective unless communicated in writing.
OUR RIGHT TO VARY THESE CONDITIONS OF SALE
We have the right to revise and amend these Conditions of Sale from time to time including, without limitation, to reflect changes in market conditions affecting our business, changes in technology, changes in payment methods, changes in the design of Celebration Corner plaques, changes in relevant laws and regulatory requirements and changes in our system’s capabilities.
You will be subject to the policies and Conditions of Sale in force at the time that you order Products from us, unless any change to those policies or these terms and conditions is required to be made by law or governmental authority (in which case it will apply to orders previously placed by you), or if we notify you of the change to those policies or these terms and conditions before we send you the Order Confirmation (in which case we have the right to assume that you have accepted the change to the Conditions of Sale, unless you notify us to the contrary within seven days of receipt by you of the Products).
These Conditions of Sale, current Product prices, delivery details and contact details on this site, set out the whole of the agreement between you, The Arsenal Football Club PLC. You confirm that you do not rely on, and waive any claims for breach of, any such representations, which are not so confirmed.
GOVERNING LAW AND JURISDICTION
Contracts for the purchase of Products through our site and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) will be governed by English law. Any dispute or claim arising out of or in connection with such contracts or their formation (including non-contractual disputes or claims) will be subject to the non-exclusive jurisdiction of the courts of England.
You can contact us whether to trace your order or for any other reason by emailing us at firstname.lastname@example.org in all instances, please be ready to supply relevant information which The Arsenal Football Club PLC will require from you in order to identify your order.
Customer Helpline Number is 03333 441141, opening hours are Monday to Friday 9.30 – 17.00.
The Website Terms apply to your use of the Celebration Corner “celebrationcorner.arsenal.com” (the “Website”) and to any order you place on the Website. The Website Terms apply regardless of how you access the Website, including any technologies or devices by which The Arsenal Football Club PLC makes the Website available to you at home, on the move or in store. You must read these Website Terms carefully, and we recommend that you print and keep a copy for your future reference. By accessing, browsing, using, registering with, or placing an order on the Website, you confirm that you have read, understood and agree to these Website Terms in their entirety. If you do not agree to these Website Terms in their entirety, please do not use this Website.
USE OF THE WEBSITE
You may only use this Website for lawful purposes and you may not use it in a way that infringes the rights of anyone else or that restricts or inhibits anyone else’s enjoyment of the Website.
You may not, without our prior written consent, copy, reproduce, crawl, frame, republish, download, print, post, distribute, re-post, broadcast, record, transmit, edit, communicate to the public, link to, deep-link into, or distribute in any way the web pages or materials on the website or the computer codes or elements comprising the Website other than solely for your own personal or internal business use. You may not use the content of the Website for any commercial purposes whatsoever.
OWNERSHIP OF RIGHTS
All rights, including copyright and other intellectual property rights, in and to this Website are owned by or licensed by The Arsenal Football Club PLC.
Your use of the Website and its contents grants no rights to you in relation to our intellectual property rights, or that of third parties, in the Website or its contents.
ACCURACY OF CONTENT
To the extent permitted by applicable law, The Arsenal Football Club PLC disclaims all representations and warranties, express or implied, that content or information displayed in or on this Website is accurate, complete, up-to-date and/or does not infringe the rights of any third party.
DAMAGE TO YOUR COMPUTER OR OTHER DEVICE
The Arsenal Football Club PLCuses reasonable efforts to ensure that this Website is free from viruses and other malicious or harmful content. However, we cannot guarantee that your use of this Website (including any content on it or any website accessible from it) will not cause damage to your computer or other device. It is your responsibility to ensure that you have the right equipment, including antivirus software, to use the Website safely and to screen out anything that may damage or harm your computer or other device. Except where required by applicable law, The Arsenal Football Club PLC Ltd shall not be liable to any person for any loss or damage they suffer as a result of viruses or other malicious or harmful content that they access from or via the Website.
EXCLUSIONS OF LIABILITY
We exclude all representations, warranties, conditions and terms (whether express or implied by statute, common law or otherwise) to the fullest extent permitted by law. We accept no liability for any losses or damages which are not reasonably foreseeable arising out of or in connection with these Website Terms or your use of the Website.
OTHER LEGAL NOTICES
There may be legal notices on other areas of this Website which relate to your use of the Website, all of which will, together with these Website Terms govern your use of this Website.
THIRD PARTY RIGHTS
Only you and The Arsenal Football Club PLC shall be entitled to enforce these Website Terms. No third party shall be entitled to enforce any of these Website Terms, whether by virtue of the Contracts (Rights of Third Parties) Act 1999 or otherwise.
These Website Terms set out the entire agreement between you and us and supersede any and all prior terms, conditions, warranties and/or representations to the fullest extent permitted by law.
LAW, JURISDICTION AND LANGUAGE
Any matter that arise out of your use of this Website (including any contract entered between you and us through the Website) shall be governed by the laws of England and Wales and subject to the exclusive jurisdiction of the courts of England and Wales. All contracts shall be concluded in English.
CHANGES TO THESE WEBSITE TERMS
We reserve the right to change and update these Website Terms from time to time and recommend that you revisit this page regularly to keep informed of the current Website Terms that apply to your use of the Website. By continuing to access, browse and use this Website, you will be deemed to have agreed to any changes or updates to our Website Terms.
There are certain liabilities which we cannot exclude by law and nothing in these General Terms and Conditions limits our liability for personal injury or death caused by our negligence or for fraud.
You have certain rights as a consumer, including legal rights relating to faulty or misdescribed goods. For further information about your legal rights in the UK, contact your local authority Trading Standards Department or Citizen’s Advice Bureau. Nothing in these General Terms and Conditions will affect these legal rights and, in particular, we will perform our obligations under these General Terms and Conditions with reasonable care and skill.
Any products we supply to you will be of satisfactory quality. If we deliver a product to you that is not of satisfactory quality, you can contact us for a repair or replacement or, where this is not possible, for a refund.
We are only responsible for losses that are a natural, foreseeable consequence of our breach of these General Terms and Conditions. We will not be liable to you if we are prevented or delayed from complying with our obligations under these General Terms and Conditions by anything you (or anyone acting on your behalf) does or fails to do or due to events which are beyond our reasonable control.
You must follow any advice we give you to keep products we supply to you safe (including any instructions or product manuals provided with the products). We cannot accept liability for damage to products we have supplied which is caused by your failure to follow this advice.
In any event we will not be liable for any losses related to any business of yours including (without limitation) lost data, lost profits, lost revenues or business interruption.
ASSIGNMENT, WAIVER AND THIRD PARTY RIGHTS
We may update or amend these General Terms and Conditions of Sale from time to time to comply with law or to meet our changing business requirements without notice to you. Any updates or amendments will be posted on the Website.
You may not assign or sub-contract any of your rights or obligations under these General Terms and Conditions of Sale to any third party unless we agree in writing.
We may assign, transfer or sub-contract any of our rights or obligations under these General Terms and Conditions of Sale to any third party at our discretion.
No relaxation or delay by us in exercising any right or remedy under these General Terms and Conditions of Sale shall operate as waiver of that right or remedy or shall affect our ability to subsequently exercise that right or remedy. Any waiver must be agreed by us in writing.
If any of these General Terms and Conditions of Sale are found to be illegal, invalid or unenforceable by any court of competent jurisdiction, the rest of these General Terms and Conditions of Sale shall remain in full force and effect.
Only you and we shall be entitled to enforce these Terms of Sale. No third party shall be entitled to enforce any of these Terms of Sale, whether by virtue of the Contracts (Rights of Third Parties) Act 1999 or otherwise.
These General Terms and Conditions of Sale are governed by the laws of England and Wales and any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.